If a member wants to cancel, our staff can have information prepared when we call the member back.
I love that the phone can ring four times, giving staff a chance to answer it. If they're not able to take the call, they know someone from GymPhone will grab it and will send an email to us, providing details on the call. Calls are recorded too, which I love. This is such a time saver—and if it's a member who wants to cancel, our staff can have information prepared when they call the member back.
– Jinell A.